Who we are
OpalNex AI Private Limited (“OpalNex”, “we”, “us” or “our”) is an Indian company providing knowledge operations, application engineering, and quality and support services.
Registered office: 5, Binny Road, K.R. Estate, Teynampet, Poes Garden, Gopalapuram, Chennai, Tamil Nadu 600086, India.
CIN: U62099TN2026PTC191345.
Information we receive
This website does not contain an enquiry form, account registration, online payment or document-upload function. If you contact us by email or telephone, we may receive information you choose to provide, such as your name, work contact details, organisation, project description and correspondence.
When the website is hosted, the hosting provider may process standard technical and security information such as IP address, browser type, requested pages, timestamps and diagnostic logs. OpalNex does not use advertising trackers or analytics cookies in this website version.
Please do not send sensitive records through the public contact channel. Do not email patient or medical records, identity documents, bank or payment information, passwords, authentication codes, client datasets or other confidential documents unless a written engagement and an approved transfer method are already in place.
How we use information
We may use information received through business enquiries to:
- respond to questions and discuss potential work;
- prepare or administer a proposal, scope or contract;
- operate, secure and maintain the website and business communications;
- protect our rights, prevent misuse and meet applicable legal obligations; and
- maintain appropriate business records.
If a project proceeds, its contract and project-specific data-handling terms will govern the information used for that work.
When information is shared
We do not sell or rent personal information. We may share information only when reasonably necessary with contracted hosting, email, security or professional-service providers; with advisers supporting our business; with authorities when legally required; or as otherwise authorised by the person or organisation concerned.
Service providers are expected to use information only for the agreed purpose and under appropriate contractual or professional obligations.
Retention and security
We retain information only for as long as reasonably needed for the purpose for which it was received, to maintain legitimate business records, resolve disputes or comply with applicable law.
We use proportionate organisational and technical safeguards. No internet transmission or storage system can be guaranteed to be completely secure, so sensitive project material should be exchanged only through an approved method established for that engagement.
Your choices
Subject to applicable law and the circumstances, you may ask us to provide information about our handling of your personal information, correct inaccurate information, delete information no longer required, or stop a particular use. We may need to verify the request and may retain information when the law or a valid business requirement permits.
This business website is not directed to children, and we do not knowingly solicit personal information from children through it.
Changes to this policy
We may update this policy when the website, our practices or applicable requirements change. The date at the top of this page identifies the latest version.
Contact
For a privacy question or request, contact support@opalnex.ai or write to the registered office above. A named website and grievance contact will be designated before the public launch.